i downloaded the trial version but when i open word, there is no smartedit heading. what am i doing wrong?
Assuming you’re running Word 2010 or greater, and that your operating system is Windows 10, 8.1 or Windows 7, it’s possible that Word has disabled the SmartEdit Add-In.
This can happen to Add-Ins for a host of reasons. You can check for this and re-enable SmartEdit by following the steps outlined in the 5th FAQ “I’ve installed SmartEdit for Word, but can’t see it in Microsoft Word.” on the SmartEdit FAQs page.