No, it’s not possible that others had the same problems, looked at your posting and gave up.
Here are my arguments, and they are not an assumption. You look at it from the wrong point and need to see the time line.
Let’s look at it from a logical point. Anyone who has issues looks here for solutions, and — if no similar one exists already — posts a new one.
I’m here from the beginning, and all you need to do is to look at the Change Log for the different versions.
- Version 7 (January 19th, 2019)
- Version 7.1 (February 24th, 2019)
- Version 7.2 (July 20th, 2019)
Needless to say that the download dates are more or less identical with installation dates on computers.
- According to your profile, you signed up for the forum on June 02.
So, apart from the very last version [7.2], SEW 7 is out there — and in use — since January and February of this year. These are quite a few months long before you even joined the forum.
Do you reall think, if there were some serious issues with exporting, nobody would have reported them during all those months, and they wouldn’t have been addressed?
Look at the change log. The only difference between v7.1 (FEB 24) and v7.2 (JUL 20) is: Microsoft .Net framework has been rolled back to an earlier version that is installed on more PCs.
Those are the facts I base my comments on, and the dates speak for themselves.
So, your problems didn’t really show up at other user’s computers. Like Allen [ATC] said, it would be hard to simulate this. He wasn’t rude, just said the truth.
If you have the latest win patches installed, and .NET Framework is up to date as well, then I don’t know what to tell you.
The only thing that just now pops in my mind might be stupid but possible. Do you still run an older version of Word (e.g. 2003) that works only with .doc files and not — like the newer ones — with .docx files?
It’s just a wild guess and I don’t know, how the [much] older versions of Word interpret the exported file during import. My own version is an older one too but I run Word 2010, and this works just fine. Reason for me to switch was that I run the Word Add-On SmartEdit as well and this couldn’t be guaranteed with versions older than Word 2010.